Welcome to AmbzStore. By accessing or purchasing from our website, you agree to comply with the following Terms of Service. Please read them carefully before placing an order.

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1. General

• By using our website, you confirm that you are at least 18 years old, or that you are accessing the site under the supervision of a parent or legal guardian.

• We reserve the right to update, change, or replace any part of these Terms by posting updates on our website at any time.

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2. Products & Services

• All products listed on AmbzStore are described and photographed as accurately as possible. However, slight variations in color, size, or appearance may occur due to lighting and screen display differences.

• We reserve the right to discontinue any product at any time without prior notice.

• Prices are subject to change at our discretion, but once you place an order, the price will remain fixed for that purchase.

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3. Orders & Payments

• By placing an order, you agree to provide accurate and complete information for processing and delivery.

• We accept payments through secure third-party gateways. AmbzStore does not store your card or payment details.

• Orders may be canceled or delayed if suspicious, incomplete, or fraudulent activity is detected.

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4. Shipping & Delivery

• Free shipping is available on all orders above AED 49.

• Delivery is usually completed within 4–5 working days, but delays may occur due to external factors beyond our control.

• AmbzStore is not responsible for delays caused by courier services, weather, or unforeseen circumstances.

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5. Returns & Refunds

• Customers must record an unboxing video when opening their package. This video is required to validate any return or refund claims.

• Products that are damaged, incorrect, or defective (and verified through the video) are eligible for return or replacement.

• Customized products cannot be canceled, returned, or refunded once the order is confirmed.

• Minor differences between product images and real items (such as slight color or texture changes) do not qualify for a return.

• Refunds are processed within 7–10 business days after approval.

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6. User Responsibilities

• You agree not to misuse our website for fraudulent transactions, illegal activities, or spreading harmful content.

• Any attempt to disrupt the website’s functionality (through hacking, malware, or data scraping) will result in legal action.

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7. Limitation of Liability

• AmbzStore shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

• Our liability is limited to the value of the product purchased.